Refund Policy

1. Refunds Before the Event

• Customers may request a refund if the cancellation is made at least 14 days before the scheduled event.

• Cancellations made between 7 and 13 days before the event may be eligible for a 50% refund (at our discretion).

• No refunds will be issued for cancellations made less than 7 days before the event.

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2. Non-Refundable Cases

Refunds will not be granted in the following cases:

• If the customer fails to attend the event.

• If the cancellation is made within 7 days of the event date.

• If services have already been delivered or partially used.

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3. Exceptional Circumstances

• In the rare event that Checkaseamlessly cancels an event, customers will be entitled to a full refund or may choose to transfer their booking to a future event.

• Refunds outside of the above policy may only be granted under exceptional circumstances, at the sole discretion of Checkaseamlessly.

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4. Refund Process

• All refund requests must be submitted in writing to checkaseamlessly@gmail.com.

• Approved refunds will be processed within 7–10 business days back to the original payment method.

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5. Governing Law

This Refund Policy is governed by the laws of the Republic of South Africa and must be read in conjunction with our Terms and Conditions.

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Last Updated: 17/08/2025